CVS

CVS launches Collaborative Care project to strengthen veterinary client engagement and clinical outcomes

CVS has announced the launch of a new clinical improvement initiative - the Collaborative Care Project - designed to enhance client engagement, support veterinary teams in delivering compassionate, evidence-based care, and improve clinical outcomes across its practices.

The initiative is part of CVS’s ongoing commitment to clinical excellence and team wellbeing, and responds to...

CVS launches new Collaborative Cancer Care service to support first opinion veterinary practices

CVS has announced the launch of its new Collaborative Cancer Care service – a comprehensive oncology vet to vet support service offering designed to help all vets in practice manage cancer cases with greater confidence, clarity and compassion.

The service is now available across CVS practices and will be extended to non‑CVS veterinary practices from 1st February 2026. So that every...

Receptionists to benefit from CVS’ new Client Care Training Hub

Receptionists and client-facing colleagues at CVS are set to benefit from a new Client Care Training Hub – which will support them in offering the best customer care to pet owners visiting their sites.

Thought to be an industry-first, the Client Care Hub aims to provide CVS' 1,100 receptionists – and other colleagues who look after clients in CVS' practices, crematoria and...